Last updated: August 12, 2026
This policy explains the delivery destinations, estimated timeframes and shipping charges currently offered by Evenlyr. The exact charge and delivery option available for an order are shown at checkout before payment.
Where we ship
Evenlyr currently accepts orders for delivery to the United States, Australia, Canada, Ireland, New Zealand, Singapore, South Africa and the United Kingdom. Delivery availability depends on the destination selected at checkout.
Delivery timeframe
For every destination listed above, the estimated delivery window is 5–15 business days after order confirmation. Business days exclude weekends and public holidays. Delivery estimates are not guarantees; carrier disruption, customs processing, severe weather and other events outside our reasonable control can cause delays.
Shipping charges
- United States: $19.99 USD for orders from $0.01 to $99.99 USD; free tracked shipping for orders of $100.00 USD or more.
- Australia: $32.69 AUD.
- Canada: $32.22 CAD.
- Ireland: €14.99 EUR.
- New Zealand: $39.21 NZD.
- Singapore: $29.56 SGD.
- South Africa: $23.11 USD.
- United Kingdom: £17.12 GBP.
These charges match the shipping services configured for the corresponding destinations. Shopify displays the final applicable amount at checkout before payment.
Order processing
Fulfilment normally begins within 0–2 business days after order confirmation and is included within the delivery estimate stated above. If an item requires additional preparation, we will contact the customer using the email address provided at checkout.
Tracking and split shipments
When tracking information becomes available, it is sent to the email address used at checkout. Tracking events can take time to appear after a carrier receives a parcel. Products in the same order may be sent in separate parcels; when this happens, the customer may receive more than one tracking number and is not charged an additional shipping fee.
Fulfilment origin, customs and import charges
Evenlyr is an online retailer working with independent third-party suppliers and logistics partners. Depending on the product and variant, an order may be fulfilled and shipped directly by a partner from a location outside the customer’s country.
International parcels may be inspected or delayed by customs. Taxes, duties or import charges collected by us are shown at checkout. If a destination authority or carrier collects a charge that was not collected at checkout, it is the customer’s responsibility unless applicable law requires otherwise.
Address changes and failed delivery
Customers should review the delivery address before placing an order. Contact astrame87@gmail.com as soon as possible if an address needs to be corrected. We cannot guarantee a change after fulfilment has begun. Additional carrier costs caused by an incorrect address, refusal or unclaimed parcel may be deducted from a refund where permitted by law.
Delays and support
If tracking has not updated for an unusual period, contact us with the order number and checkout email address through our Contact page.
Business and customer service
Evenlyr
Operated by Ahmed Refaat Tolba Tohamy Ismail
Via Pisa 179/15, 20099 Sesto San Giovanni (MI), Italy
Email: astrame87@gmail.com